These Terms of Use govern access to and use of The Dolphin Wellington website. They apply to website visitors, prospective guests and anyone who submits an enquiry or reservation request through the website.
1. About us and these terms
The website is operated for The Dolphin Wellington, 37 Waterloo Road, Wellington, Somerset, TA21 8JQ. References to “The Dolphin”, “we”, “us” and “our” mean the restaurant and the operator of this website.
We may revise these terms to reflect changes to the website, our services, technology or applicable law. The version published on this page applies from the effective date shown above.
2. Permitted use of the website
You may use the website for personal, lawful and non-commercial purposes, including viewing menus, learning about the restaurant, contacting us and requesting a table.
You must not:
- use the website in a way that is unlawful, fraudulent, abusive or harmful;
- attempt to gain unauthorised access to the website, its server or related systems;
- introduce malicious code, scrape content at scale or interfere with website operation;
- misrepresent your identity or submit false, misleading or malicious information; or
- reuse our branding, photography, copy or menu content for commercial purposes without written permission.
3. Reservation and enquiry requests
A form submission or e-mail request is an enquiry only. A reservation is confirmed only when you receive an express confirmation from the restaurant. We may contact you to verify details, discuss availability, request a deposit or explain conditions that apply to a particular booking.
Please provide accurate contact and party details. Where a booking has a cancellation, deposit, pre-order or minimum-spend condition, those conditions will be communicated before the reservation is finalised.
4. Menus, prices, availability and allergens
Menus, opening hours, prices, vintages, imagery and availability shown on the website are indicative and may change without notice. Seasonal supply and the nature of fresh produce may require substitutions.
Please tell us about allergies, intolerances or dietary requirements before ordering and, ideally, when booking. Although our team takes reasonable care, ingredients are prepared in an environment where allergens are present, so we cannot promise the complete absence of trace allergens.
Prices are shown in pounds sterling and include VAT where applicable unless stated otherwise. Any discretionary service charge will be identified at the restaurant.
5. Alcohol and responsible service
Alcohol is sold and served only in accordance with licensing requirements. We may request proof of age and may refuse service where it is appropriate or legally required to do so.
6. Intellectual property
Unless otherwise stated, the website and its content—including the name, logo, text, menu descriptions, artwork, layout and original photography—are owned by or licensed to The Dolphin Wellington and are protected by intellectual property law.
You may print or save a reasonable number of pages for personal reference. No other reproduction, adaptation, distribution or commercial use is permitted without prior written consent.
7. Links and third-party services
The website may link to third-party websites or services. Those links are provided for convenience. We do not control third-party content, availability, security or privacy practices and do not endorse every statement or offer found there.
8. Availability and liability
We aim to keep the website accurate, secure and available, but we do not guarantee uninterrupted access or that every item will always be error-free. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to those legal protections, we are not responsible for indirect or unforeseeable loss arising solely from use of, or inability to use, the website. These website terms do not limit any mandatory rights you may have as a consumer.
9. Privacy
Our Privacy Policy explains how we handle personal information submitted through enquiries, bookings and website interactions.
10. Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, except where mandatory consumer law gives you the right to bring proceedings elsewhere in the United Kingdom.
11. Contact
Questions about these terms may be sent to hello@thedolphinwellington.co.uk or by post to The Dolphin Wellington, 37 Waterloo Road, Wellington, Somerset, TA21 8JQ.